Contact Us & FAQ's

We're here for you if you have any questions. Below is a list of frequently asked questions to help you get answers faster.

For general inquiries: info@bornandraisedoutdoors.com

For order inquiries: orders@bornandraisedoutdoors.com

ORDER FAQ'S

IF YOU NEED TO MAKE CHANGES TO YOUR ORDER PLEASE EMAIL US AT ORDERS@BORNANDRAISEDOUTDOORS.COM AS SOON AS YOU CAN.

REQUESTS SENT WITHIN 24 HOURS OF THE ORDER CONFIRMATION WILL HAVE NO DELAYED SHIPPING TIME.

FOR CHANGES REGARDING YOUR MONTHLY T-SHIRT SUBSCRIPTION - SEE THE FAQ'S LISTED ON THE T-SHIRT OF THE MONTH SUBSCRIPTION PRODUCT PAGE.

YOU MAY RETURN OR EXCHANGE ANY ITEM THAT IS UNUSED, IN NEW CONDITION, WITHIN 30 DAYS OF BEING RECEIVED.

FOR A FULL REFUND OR EXCHANGE, ITEMS MUST BE MAILED WITHIN 30 DAYS FROM THE ORIGINAL RECEIPT OF ORDER.

WE WILL COVER ALL SHIPPING COSTS AND SEND A RETURN LABEL TO YOU VIA EMAIL IF AN ITEM NEEDS TO BE REPLACED DUE TO INCORRECT SIZE/STYLE OR DAMAGE UPON RECEIPT.

IF YOU WOULD LIKE TO RETURN OR EXCHANGE AN ITEM FOR OTHER REASONS, THE ITEM MUST BE UNUSED IN NEW CONDITION AND WITHIN 30 DAYS OF BEING RECEIVED. SHIPPING COSTS ARE TO BE HANDLED BY THE CUSTOMER (YOU).

SEND US AN EMAIL AT ORDERS@BORNANDRAISEDOUTDOORS.COM TO START A RETURN OR EXCHANGE.

EMAIL MUST INCLUDE:

ORDER NUMBER

FIRST AND LAST NAME

SHIPPING ADDRESS

PHONE NUMBER

EMAIL ADDRESS

NO PROBLEM! ALL PRODUCTS ARE AVAILABLE FOR INTERNATIONAL SHIPPING.

We have provided a list of common questions regarding the Monthly T-shirt Club Subscriptions located at the bottom of the Monthly T-shirt Subscription product page: T-SHIRT OF THE MONTH SUBSCRIPTION

NOTE: Most issues can be solved by creating and accessing your customer account. Customer accounts must be created with the email used during checkout while purchasing the subscription.

CUSTOMER ACCOUNTS ARE NOT AUTOMATICALLY CREATED DURING PURCHASE. ACCOUNTS NEED TO BE CREATED WITH THE SAME EMAIL USED DURING CHECKOUT TO ACCURATELY PULL ORDER INFORMATION. THIS EMAIL IS WHERE YOUR ORDER CONFIRMATION EMAIL WAS SENT.

PRODUCT FAQ'S

GET THE PACKS ON EXO MOUNTAIN GEAR'S WEBSITE, HERE.

MEAT BAGS are currently available in limited amounts of inventory. Grab yours here: https://bit.ly/MEAT_BAGS

If currently out of stock, enter your email to be notified when more are in stock.

Thank you for your continued support and patience. We hope our MEAT BAGS are the best, and the last, set of game bags you'll ever need to own.

+ Interested in the Meat Bags production story? Read on...

THE SPRING 2020 RELEASE OF MEAT BAGS WAS DELAYED DUE TO THE ECONOMIC IMPACTS OF COVID-19. THE EFFECTS ON SUPPLY CHAINS AND LIMITED PRODUCTION FACILITIES MADE IT VERY DIFFICULT TO MANUFACTURE A PRODUCT THAT WE WERE 100% SATISFIED WITH AND FORCED US TO FIND A SOLUTION THAT DIDN'T COMPROMISE ON QUALITY OR THE MISSION WE ORIGINALLY SET OUT TO DO.

AFTER A CONSIDERABLE AMOUNT OF HARD WORK AND DETERMINATION, WE WERE ABLE TO PRODUCE A FINAL PRODUCT THAT HAS OUR 100% SATISFACTION GUARANTEE, PROUDLY ASSEMBLED RIGHT HERE IN THE UNITED STATES OF AMERICA.

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