We want to be here for you if you have any questions, so we have provided a list of frequently asked questions to try and help you get your answers faster.

If your questions aren't listed below, please use the the following email address:

For general inquiries: info@bornandraisedoutdoors.com

For order inquiries: orders@bornandraisedoutdoors.com

 

ORDER FAQ'S

IF YOU NEED TO MAKE CHANGES TO YOUR ORDER PLEASE EMAIL US AT ORDERS@BORNANDRAISEDOUTDOORS.COM AS SOON AS YOU CAN.

REQUESTS SENT WITHIN 24 HOURS OF THE ORDER CONFIRMATION WILL HAVE NO DELAYED SHIPPING TIME.

YOU MAY RETURN OR EXCHANGE ANY ITEM THAT IS UNUSED, IN NEW CONDITION, WITHIN 30 DAYS OF BEING RECEIVED.

FOR A FULL REFUND OR EXCHANGE, ITEMS MUST BE MAILED WITHIN 30 DAYS FROM THE ORIGINAL RECEIPT OF ORDER.

WE WILL COVER ALL SHIPPING COSTS AND SEND A RETURN LABEL TO YOU VIA EMAIL IF AN ITEM NEEDS TO BE REPLACED DUE TO INCORRECT SIZE/STYLE OR DAMAGE UPON RECEIPT.

IF YOU WOULD LIKE TO RETURN OR EXCHANGE AN ITEM FOR OTHER REASONS, THE ITEM MUST BE UNUSED IN NEW CONDITION AND WITHIN 30 DAYS OF BEING RECEIVED. SHIPPING COSTS ARE TO BE HANDLED BY THE CUSTOMER (YOU).

SEND US AN EMAIL AT ORDERS@BORNANDRAISEDOUTDOORS.COM TO START A RETURN OR EXCHANGE.

EMAIL MUST INCLUDE:

ORDER NUMBER

FIRST AND LAST NAME

SHIPPING ADDRESS

PHONE NUMBER

EMAIL ADDRESS

NO PROBLEM! ALL PRODUCTS ARE AVAILABLE FOR INTERNATIONAL SHIPPING.

PRODUCT FAQ'S

GET THE PACKS ON EXO MOUNTAIN GEAR'S WEBSITE, HERE.

MEAT BAGS ARE NOW BEING RELEASED IN LIMITED QUANTITIES ONLY TO THE "MEAT BAGS" EMAIL LIST. 

TO JOIN THE LIST AND BE NOTIFIED OF AVAILABILITY, COMPLETE THE "NOTIFY ME" FORM LOCATED ON THE MEAT BAGS PRODUCT PAGE.

THANK YOU FOR YOUR SUPPORT AND PATIENCE. WE HOPE YOUR SET OF MEAT BAGS ARE THE BEST, AND LAST, SET OF GAME BAGS YOU WILL EVER OWN!

+ CURIOUS ABOUT HOW WE GOT HERE? READ ON...

THE SPRING 2020 RELEASE OF MEAT BAGS WAS DELAYED DUE TO THE ECONOMIC IMPACTS OF COVID-19. THE EFFECTS ON SUPPLY CHAINS AND LIMITED PRODUCTION FACILITIES MADE IT VERY DIFFICULT TO MANUFACTURE A PRODUCT THAT WE WERE 100% SATISFIED WITH AND FORCED US TO FIND A SOLUTION THAT DIDN'T COMPROMISE ON QUALITY OR THE MISSION WE ORIGINALLY SET OUT TO DO.

AFTER A CONSIDERABLE AMOUNT OF HARD WORK AND DETERMINATION, WE WERE ABLE TO PRODUCE A FINAL PRODUCT THAT HAS OUR 100% SATISFACTION GUARANTEE, PROUDLY ASSEMBLED RIGHT HERE IN THE UNITED STATES OF AMERICA.